Coastal Reviews

You can contact Coastal.com, now known as ContactsDirect, by calling their customer service at 1-844-553-6737. They are available from Monday to Friday, 8:30 AM – 8:00 PM, and Saturday 9:00 AM – 5:30 PM EST. You can also chat live with their customer care operators from 8.30 AM - 4.30 PM, Monday to Friday. If you have credits from Coastal, you can use them on ContactsDirect. For any further assistance, you are advised to contact their customer care representatives.

Coastal.com, originally known as CoastalContacts.com, started in 2000 to help people save money on contact lens purchases. It is one of the largest online retailers selling both major contact lens brands and other eye-related products such as glasses, cleaning solutions, protective casings, sunglasses, and various different accessories. They often offer volume discounts for buying lenses in bulk. For standard ground shipping, Coastal.com will charge you $9.95. However, if your order is more than $99 in total cost, there is generally a coupon available that will give you free shipping. In addition to retail products for sale, Coastal.com also provides a number of tools that can help you make an informed purchase. They have tools to help you visualize the look and feel of glasses and also a virtual mirror which lets you see how they would look on your own face. Unfortunately, this is not all that handy for contact lens wearers but if you’re interested in making an eye glass purchase, it might be a helpful tool to use. At Coastal.com, your purchase of contact lenses may include a handling fee up to 7% that covers all associated fees in ensuring your product arrives from the warehouse to your front door. This fee also covers the cost of returning your lenses if you order in large quantity and your prescription changes before you’ve had a chance to deplete your current supply. If you receive the incorrect order or you simply want to return it, you can return or exchange any order at Coastal.com for up to 365 days. In fact, Coastal.com will even pay the return shipping costs should you choose to do so. To return an item, simply contact Coastal.com’s customer service care team and request a pre-postage paid container be sent to you. Obviously, if you have opened a box of contact lenses, Coastal.com will not accept opened boxes or contact lenses that are within 6 months of their expiry date.

Coastal.com, now known as ContactsDirect, offers a selection of contact lenses from several major brands. These include Acuvue, Air Optix, Bausch and Lomb, Biofinity, Biotrue, and Clariti. Please note that the availability of these brands may vary and it's always best to check the website for the most current offerings.

Coastal.com expects to ship all orders within one business day. However, orders don't get picked up by their shipping carriers on Saturday or Sunday. The average ground shipping and delivery times are about 3-7 days, and expedited shipping is 2-3 days. Please note that these are average times and actual delivery times may vary.

Coastal.com, originally known as CoastalContacts.com, is one of the largest online retailers that started in 2000. The company offers a wide array of products and services related to eye care. The primary offerings include major contact lens brands, glasses, cleaning solutions, protective casings, and sunglasses. They also sell a variety of accessories related to eye care.

In terms of eyewear, Coastal.com provides a decent range of frames at reasonable prices. The selection includes both own-brand and designer frames. However, the selection isn't the largest you'll find, and the designer frames come at a premium price. Despite this, Coastal.com is considered a solid operation, even though it doesn't particularly excel in any one department.

The company also sells some of the best contact lenses online, which is handy for those who wear both types of eyewear. The lens choice isn't exhaustive, but nothing major seems to be missing. The site also offers tools to help customers visualize the look and feel of glasses, including a virtual mirror.

However, the website has been reported to be a bit fussy and clunky in use, with some issues related to sub-menus and pop-out info boxes. The virtual try-on tool has also been reported to have some functionality issues.

In terms of shipping, Coastal.com charges a standard ground shipping fee, but offers free shipping for orders more than a certain amount. They also offer express delivery for an additional cost. One of the notable services of Coastal.com is their return policy, which allows customers to return or exchange any order for up to 365 days, with Coastal.com covering the return shipping costs.

Please note that your purchase of contact lenses from Coastal.com may include a handling fee that covers all associated fees in ensuring your product arrives from the warehouse to your front door. This fee also covers the cost of returning your lenses if you order in large quantity and your prescription changes before you've had a chance to deplete your current supply.

Coastal.com offers a wide range of eyewear for women, men, and children. They have over 2,000 frames from designer brands, including Ray-Ban, Oakley, and Gucci. The frames come in various shapes, sizes, and colors, so there is something for everyone. Their frames start at $9 each, making it affordable for everyone to have a stylish pair of glasses. They also offer a MyFit option where you can try out your order before purchasing. This feature allows you to upload a photo of yourself and virtually try on the frames to see which ones suit you best. Coastal Glasses carries several designer frames, including Ray-Ban, Oakley, and Gucci. These frames are made of high-quality materials and are designed to last. They felt sturdy and well-made, and the hinges were smooth and easy to open and close. Coastal is known for its affordability, convenience, and quality. One of the unique features of Coastal is their MyFit program, which allows customers to try out their order before purchasing. This helps ensure that customers get the right fit and style for their needs. Coastal also offers free shipping for contact lens orders over $99. Coastal has been in business for over 20 years and has a strong reputation for providing excellent customer service. They have a team of trained opticians who can assist customers with any questions or concerns they may have. Coastal also offers a 365-day return policy, so customers can shop with confidence. Overall, Coastal is a great option for anyone looking for affordable, high-quality eyewear. With their wide selection of frames, designer brands, and convenient MyFit program, Coastal is a top choice for many customers.

Coastal.com, previously one of the world's largest and oldest online eyewear stores, has recently changed its name and services to ContactsDirect. While it used to sell a variety of eyewear including prescription reading glasses, sunglasses, prescription glasses, lenses, and contact lenses, it now primarily sells contact lenses. However, you can still purchase Coastal glasses from other online eyewear retailers like EyeBuyDirect.

On the other hand, Zenni, another leading online eyewear store, offers a wide range of frames for men, women, and kids, as well as sunglasses, clip-ons, sports goggles, and accessories. Zenni has been in business since 2003 and has sold over 50 million pairs of glasses to customers in over 80 countries.

When comparing the two, both ContactsDirect and Zenni have user-friendly websites that make it easy to order your glasses online. They also offer a hassle-free return policy. However, there are some differences in their shipping and return policies.

In terms of product range, Coastal Glasses offers a wide range of eyewear for women, men, and children. They have over 2,000 frames from designer brands, including Ray-Ban, Oakley, and Gucci. Their frames start at $9 each, making it affordable for everyone to have a stylish pair of glasses. They also offer a MyFit option where you can try out your order before purchasing. This feature allows you to upload a photo of yourself and virtually try on the frames to see which ones suit you best.

Overall, both Coastal.com and Zenni are competitive online eyewear retailers, each with their own strengths and offerings. It ultimately depends on the specific needs and preferences of the customer.

Coastal.com, now known as ContactsDirect, accepts a variety of payment methods. These include Credit cards (Visa, MasterCard, Discover, American Express), PayPal, Klarna, Afterpay, Affirm, and Apple Pay. They do not accept checks or cash on delivery (COD) at this time. They also offer more convenient ways to purchase your contact lenses by allowing you to split your payments over time interest-free. Please note that this information might have changed after my last update in 2021. For the most accurate and up-to-date information, please visit the official website.

Coastal.com has a 14-day return policy. If you're not satisfied with your order, you can return your glasses or sunglasses within 14 days after receipt. The brand offers exchanges and returns only for unworn items and returned in their original cases. Once your returns have been confirmed, you'll receive a refund. However, discounted items are not eligible for returns or exchanges.

In terms of shipping, Coastal.com offers free shipping for contact lens orders over $99. They also have a reputation for fast shipping, with some customers reporting receiving their orders in less than two days.

Coastal.com is now ContactsDirect. You can contact their customer service via phone, email, or live chat. Their phone number is 1-844-553-6737, and they're available Mon – Fri, 8:30 AM – 8:00 PM, and 9:00 AM – 5:30 PM Saturday EST. You can also chat live with them from 8.30 AM - 4.30 PM, Mon-Fri. If you have any questions or need help, their customer care operators will be happy to assist you.